If you have any questions about any of the products on our site, please review the Shipping FAQ and Returns sections. You may also contact us about additional questions using one of the options below.
Due to the high volume of phone calls we receive each day, we highly recommend that you submit your question via e-mail, include as much detail as possible such as order number, product model, name and contact phone number. This way we can forward your concern to the proper support representative and they will normally respond to your question within 24 hours.
Please feel free to contact us with any questions or concerns.
Call us at : 818-333-8888 from 9:00 a.m. to 5:00 p.m. PST Monday through Friday.
If you are having trouble purchasing an item online or would like to have our sales team contact you in regards to making a purchase, please send us an email with your full name, question and the best way to contact you to: sales@shoppingstars.com
If you have any general question, comment or concern regarding an item we have for sale or a product you purchased, please send us an email with your full name, order number if applicable, question and the best way to contact you to: support@shoppingstars.com
If you are any problem with the product you have received and would like to return it for an exchange or refund, please send us an email with your full name, order number and the best way to contact you to for instructions on how to proceed to: returns@shoppingstars.com
Thank you for visiting. We appreciate your business.